Overcoming the challenges of running a business often requires leaders and management teams to do things better and faster with fewer resources and at lower cost. Some organizations always seem to adapt and flourish at this while others struggle.
Those that succeed do so because they always look at how they do things and continuously ask...
How can we run our business better?
They answer the question by first learning the best practices of other highly successful organizations. Next, they look inward studying how they currently do things. They then take what they've learned and experiment with changes, testing new ways to work smarter, better and faster at lower cost using the resources at hand.
But doing this requires research, knowledge, planning and tools. Proficiency and skills must be garnered from several disciplines.
||Proficiency & Skill Requirements
Improving business processes and performance requires proficiency in:
Execution requires mastery of several skills including:
- Crafting and adapting a competitive and defendable business strategy.
- Translating business strategy into action.
- Empowering and motivating the workforce.
- Designing effective and efficient business processes.
- Implementing information technology for cost effective execution.
- Align these resources (people, processes and technology) to consistently execute business strategy.
Most BPM and process improvement techniques often focus too narrowly addressing only parts of what is needed to improve business performance. The broader set of knowledge is available, its just scattered across many sources. When acquired, they must then be assembled within a useful managerial framework for analysis and implementation.
- Insightful leadership capable of orchestrating a multi-disciplinary management team.
- Tireless project, program and portfolio management discipline to continuously improve results on time and under budget.
- Skilled business analysts capable of getting to the heart of business problems and crafting innovative process designs.
- Insightful technical expertise capable of uniquely applying information technology to ensure proper execution and results.
- Meticulous methods to measure and manage execution and performance and make proper adjustments to remain on course.
Few management teams and practitioners have the time or resources to do this.
Realizing this, BPMethods sought a way to reduce the effort, complexity and cost of learning all that is necessary to continuously improve business process performance and results.
Our approach to solving this problem is twofold...
First, simplify and flatten the learning curve by researching the proven techniques and best practices from across all relevant bodies of knowledge needed to improve business performance.
||Bodies of Knowledge
BPMethods products and services are based on research of the best practices used by:
- Industry leaders including Fortune 500, global 2000 organizations and top small to mid sized firms.
- Tried & true methodologies including ISO, ITIL, Supply Chain Council and Six Sigma.
- Consultancies such as Accenture, IBM, HP/EDS, PWC, and BPM boutiques.
- Academic institutions & thought leaders including Harvard Business School, Michael Porter, Michael Treacy, Fred Wiersema, Robert Kaplan, David Norton, Stephan Haeckel and others.
- Industry Associations such as America Productivity and Quality Center (APQC), International Institute of Business Analysis (IIBA), Project Management Institute (PMI) and the Value Chain Group (VCG).
- IT tools & technologies including services-oriented architecture (SOA), ERP software, enterprise application integration (EAI) frameworks, workflow technologies, business process modeling & analysis software, business process management suites (BPMS).
Then, synthesize the findings into a comprehensive framework that provides step-by-step "how-to" documentation, management tools, and professional guidance when needed to help management teams and practitioners become self-sufficient at continuous business process management and improvement.
This resulted in the creation of two product suites and the services to support and deliver them.
The PORTFOLIO Approach™ for Continuous Process Improvement & Management. A business process Portfolio Management System.
The PRACTICE Method™ for Business Process Analysis & Improvement. A business process Project Management System.
Each developed using the proven best practices and techniques of industry leaders from across all the necessary bodies of knowledge saving management teams and practitioners precious time and resources.